{"id":277,"date":"2026-10-12T09:20:55","date_gmt":"2026-10-12T09:20:55","guid":{"rendered":"https:\/\/aleaclubstg.wpenginepowered.com\/faq\/"},"modified":"2026-10-30T13:41:14","modified_gmt":"2026-10-30T13:41:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.alea.club\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n \t\t\t\"\"\/\t\t\t\t\t

FAQ<\/p>\n\t\t\n<\/div>\n

\n \t\t\t
\n \t\t\t

FAQ<\/h2>\n\t\t
\n
\n \n \n \t\t\tArrival and Location<\/span>\n\t\t\n<\/span>\n
\n \t\t\t
<\/path><\/svg><\/div>\n\t\t\n<\/div>\n\n<\/summary>\n
\n \t\t\t

Where is the ALEA ice rink located?<\/h4>\n\t\t\t\t\t

ALEA ON ICE will take place \u2013 as in previous years \u2013 on the ALEA CENTER COURT, the padel and tennis court directly behind TAPATA.
This year, the ticket office and skate rental are located in the parking lot of the Bad Orb swimming pool, Am Orbgrund 19, 63619 Bad Orb. The entrance to the ice surface is directly at the ALEA CENTER COURT.

You can find a directions map here.<\/u><\/a><\/p>\n\t\t\t\t\t

Is parking available?<\/h4>\n\t\t\t\t\t

Parking is available around the event grounds:

Freibad parking lot, Am Orbgrund
Parking lots at TAPATA, Spessartstra\u00dfe
Public parking lots, Horststra\u00dfe
Public parking lots, Kurparkstra\u00dfe<\/p>\n\t\t\n<\/div>\n\n<\/details>\n

\n \n \n \t\t\tTickets and Prices<\/span>\n\t\t\n<\/span>\n
\n \t\t\t
<\/path><\/svg><\/div>\n\t\t\n<\/div>\n\n<\/summary>\n
\n \t\t\t

How much does admission to the ALEA ICE RINK cost and how can I book?<\/h4>\n\t\t\t\t\t

Tickets can be conveniently booked online<\/u><\/a> in advance.
If you decide to hit the ice spontaneously, you can also purchase tickets directly at the ice rink using card payment.<\/p>\n\t\t\t\t\t

Ticket Prices<\/h4>\n\t\t\t\t\t

Adults: \u20ac10
Children up to and including 12 years: \u20ac8

Visitor ticket without ice skating: \u20ac5<\/p>\n\t\t\t\t\t

10-Visit Passes<\/h4>\n\t\t\t\t\t

10-Visit Pass Adults: \u20ac90
10-Visit Pass Children up to and including 12 years: \u20ac72<\/p>\n\t\t\t\t\t

Additional On-Site Services<\/h4>\n\t\t\t\t\t

Skate rental: \u20ac7<\/p>\n\t\t\t\t\t

Do I have to pay admission if I don't want to ice skate?<\/h4>\n\t\t\t\t\t

Yes. Even if you don't want to go on the ice, you need a visitor ticket. It costs \u20ac5. You will receive a drink voucher for it. <\/p>\n\t\t\t\t\t

Why do I need a ticket as a visitor?<\/h4>\n\t\t\t\t\t

This is due to insurance reasons. So you don't pay for nothing, you'll receive a drink voucher for your visitor ticket. <\/p>\n\t\t\t\t\t

Are there family passes, group rates, or birthday discounts?<\/h4>\n\t\t\t\t\t

This year, 10-visit passes are available. You pay for nine entries and can go on the ice ten times. There are no other family, group, or birthday discounts. <\/p>\n\t\t\t\t\t

How long is my ticket valid?<\/h4>\n\t\t\t\t\t

Your ticket is valid throughout the entire ALEA ON ICE event period and can be redeemed on any opening day. It is valid for a single entry and cannot be used again after scanning at the turnstile.

You can skate for as long as you like. Your ticket is valid for the entire opening period \u2013 so you can take a break in between and go back on the ice later. Please take off your skates when you leave the ice surface to prevent damage to the blades. <\/p>\n\t\t\t\t\t

Can I cancel my ticket or transfer it to another day?<\/h4>\n\t\t\t\t\t

Tickets can be canceled. Transferring to another day is not necessary: Your ticket is valid throughout the entire event period and can be redeemed on any opening day. It is valid for a single entry and cannot be used again after scanning at the turnstile. <\/p>\n\t\t\n<\/div>\n\n<\/details>\n

\n \n \n \t\t\tOpening Hours<\/span>\n\t\t\n<\/span>\n
\n \t\t\t
<\/path><\/svg><\/div>\n\t\t\n<\/div>\n\n<\/summary>\n
\n \t\t\t

Is the ice rink open on all specified days? Are there special opening hours on holidays? <\/h4>\n\t\t\t\t\t

Yes, the ice rink is open on all specified days. Special opening hours are not planned. <\/p>\n\t\t\t\t\t

How long should I expect to wait?<\/h4>\n\t\t\t\t\t

Waiting times can occur, especially on weekends and in good weather. Our team is doing everything to get you on the ice as quickly as possible. <\/p>\n\t\t\t\t\t

Are there fixed admission times or a maximum number of visitors?<\/h4>\n\t\t\t\t\t

There are no fixed admission times. Our security personnel monitors the capacity and can temporarily stop admission if necessary. Your safety is always our top priority. <\/p>\n\t\t\n<\/div>\n\n<\/details>\n

\n \n \n \t\t\tIce Skating<\/span>\n\t\t\n<\/span>\n
\n \t\t\t
<\/path><\/svg><\/div>\n\t\t\n<\/div>\n\n<\/summary>\n
\n \t\t\t

Is there a minimum age to use the ice rink?<\/h4>\n\t\t\t\t\t

All age groups are welcome at ALEA ON ICE. For younger or less experienced skaters, we recommend accompaniment by an adult. <\/p>\n\t\t\t\t\t

Is the ice rink suitable for children who have never skated before?<\/h4>\n\t\t\t\t\t

Yes, children who have never skated before are also welcome at ALEA ON ICE. Skates can be rented starting from size 25. For the youngest children, there are also children's skates with adjustable bindings, which are suitable for feet smaller than size 25.

Skating aids in the form of seals are available for the first rounds. You can rent these on site. <\/p>\n\t\t\t\t\t

Is there a separate area for beginners?<\/h4>\n\t\t\t\t\t

Yes, there is a separate area for inexperienced or unsure skaters. There, you can practice in peace and gradually become more confident on the ice. <\/p>\n\t\t\t\t\t

Can I rent skates on-site?<\/h4>\n\t\t\t\t\t

Yes. You can rent skates directly at the ice rink. Sizes from 25 to 50 are available. For the youngest children, there are children's skates with adjustable bindings, which are also suitable for feet smaller than size 25. <\/p>\n\t\t\n<\/div>\n\n<\/details>\n

\n \n \n \t\t\tStay and Gastronomy
<\/span>\n\t\t\n<\/span>\n
\n \t\t\t
<\/path><\/svg><\/div>\n\t\t\n<\/div>\n\n<\/summary>\n
\n \t\t\t

Are there changing rooms or storage facilities?<\/h4>\n\t\t\t\t\t

Yes. On site, you will find shoe lockers where you can store shoes, valuables, and personal belongings. This way, you can relax and enjoy your time on the ice. <\/p>\n\t\t\t\t\t

Are food and drinks available on-site?<\/h4>\n\t\t\t\t\t

Yes. At our beverage and food stands, you can expect hot and cold drinks \u2013 including mulled wine and non-alcoholic punch \u2013 as well as savory and sweet snacks. Ideal for warming up and recharging after a few laps on the ice. <\/p>\n\t\t\t\t\t

Can I warm up in between and then go back on the ice?<\/h4>\n\t\t\t\t\t

Yes, of course. Your ticket is valid for the entire opening period. You can take a break in between and then go back on the ice.

Please take off your skates when you leave the ice surface to prevent damage to the blades. <\/p>\n\t\t\n<\/div>\n\n<\/details>\n

\n \n \n \t\t\tComfort and Safety<\/span>\n\t\t\n<\/span>\n
\n \t\t\t
<\/path><\/svg><\/div>\n\t\t\n<\/div>\n\n<\/summary>\n
\n \t\t\t

Is the venue accessible?<\/h4>\n\t\t\t\t\t

Yes, the venue is accessible.<\/p>\n\t\t\t\t\t

Is first aid or contact persons available on site in case of accidents?<\/h4>\n\t\t\t\t\t

Safety is ensured on site. Please speak directly to our on-site team regarding this. <\/p>\n\t\t\t\t\t

What clothing and protective equipment are recommended?<\/h4>\n\t\t\t\t\t

We recommend weather-appropriate clothing and gloves. Wearing a helmet is not mandatory. Whether you want to wear additional protective equipment, such as a helmet, is up to you. <\/p>\n\t\t\n<\/div>\n\n<\/details>\n\n<\/div>\n\n<\/div>\n\n\t\t\n<\/div>\n

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t\t\t
\"5a871646bec5738427328905ed409a83cd367839\"<\/figure><\/div>
\"AOL-156\"<\/figure><\/div>
\"da884d12f6c0e3bf6798f3a365d4daa0b7942f64\"<\/figure><\/div>
\"AOL-193\"<\/figure><\/div>
\"AOL-30\"<\/figure><\/div>
\"AOL-125\"<\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ FAQ Anreise und Standort Wo befindet sich die ALEA Eisbahn? ALEA ON ICE findet \u2013 wie im vergangenen Jahr \u2013 auf dem ALEA CENTER COURT, dem Padel- und Tennisplatz direkt hinter dem TAPATA, statt.Die Kasse und der Schlittschuhverleih befinden sich in diesem Jahr auf dem Parkplatz des Bad Orber Schwimmbads, Am Orbgrund 19, 63619 […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-277","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.alea.club\/en\/wp-json\/wp\/v2\/pages\/277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alea.club\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.alea.club\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.alea.club\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alea.club\/en\/wp-json\/wp\/v2\/comments?post=277"}],"version-history":[{"count":16,"href":"https:\/\/www.alea.club\/en\/wp-json\/wp\/v2\/pages\/277\/revisions"}],"predecessor-version":[{"id":609,"href":"https:\/\/www.alea.club\/en\/wp-json\/wp\/v2\/pages\/277\/revisions\/609"}],"wp:attachment":[{"href":"https:\/\/www.alea.club\/en\/wp-json\/wp\/v2\/media?parent=277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}